Welcome and thank you for choosing to play on the Free Internet Chess Server (FICS). FICS is run by the main developers of the server. We are committed to providing support to all our users, whether they are registered or not. All our support is provided by qualified volunteers. Really tricky questions are answered by the developers of the various components of the server.

If you are completely new to FICS, the perfect starting point to become aquantied with the server, is our Quick Guide, where you can find instructions on how to register, communicate with other users, in particular how to receive help online, play a game and all other basic things you will need to know to get started on FICS. Another excellent document to consult, if you cannot find a solution in the Quick Guide, is our Frequently Asked Questions page, which contains the answer to all the most common problems.

Experienced users who want to know the gory details can browse through the Help Files, which provide a detailed description, inclusive of many examples, of every command and configuration variable avalable on FICS.

In the unfortunate case where no solution can be found in the online documentation, you can email us at support@freechess.org One of our Service Representatives will reply directly to you, usually within a few minutes, either with the answer to your problem, or asking you further details to help us find a solution. In order to allow speedy and efficient processing of your query, please avoid sending the emails as attachments, and make sure to turn HTML off in your mailing program.